Refund Policy


Returns and Exchanges

Due to the fact we sell personal care items, and the on going risks of COVID-19, we do not accept products back. Please be aware and sure of your purchases prior to buying them, mistakes happen and we understand. Reach out to us as soon as possible after your order is placed if you notice a mistake or error.  

Damages and issues


Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right

You can always contact us for any questions or concerns at thekeicosmetics@gmail.com.